K9 Pro Mystery Packs
Give your doggo a "lucky dip" surprise with our new Mystery Toy Bags!
These packs will have a minimum of three items creating a fun suprise for you and your dog!
These may contain collars, dog treats, balls, launchers tugs wedges, bite rings and more!
How to purchase:
1- Simply select your dog's size and if you want a girl or by themed pack for the mystery box range being. This will determine the size of toys they get and have an influence on colour.
2 - Then select collar size- if we include a collar in your dogs pack we want to make sure we have the right size for your dog!
3 - in the ORDER COMMENTS please note is your dog is a BOY OR A GIRL so if your pack items are colour themed we can get the best colour to you!
We will then choose a selection of treats and toys based on current stock for you!
You will get a random selection and this will vary each time.
Please note there is no return or exchnage on these items unless there is a fault in the product.
No toy is 100% indestructible. It is unrealistic to expect that from any toy.
The toys that we sell here at K9 Pro are the best quality and most durable that we have found. Always supervise your dog when playing with toys. Periodically inspect all toys for damage. Do not allow your dog to continue to play with a damaged or broken toy. This product is designed to be used under direct supervision with a dog.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.