Free Shipping Terms and Conditions

Free Shipping Promotion – Terms & Conditions

K9 Pro may offer free shipping specials from time to time. When available, the following terms apply:

Offer Details

  • This promotion provides customers with free shipping on a large range of products.
  • The discount code is valid for multiple uses per customer, is non-transferable.
  • The code must be applied at checkout by the customer. It cannot be added after an order has been placed, unless there is a technical error at the time of processing your order.
  • A minimum spend may be required. If applicable, this will be clearly stated in the promotional material at the time of the offer.
  • Exclusions apply. The discount is not valid on the items listed in the exclusions section of the promotion.
  • Free shipping applies to Australian orders only.
  • Free shipping is not available for courier-shipped items. This offer applies only to products shipped through Australia Post using standard parcel post.

 Exclusions

  1. 54” Double Door Dog Crate
  2. All Vebo Crates and Whelping Boxes
  3. AlphaPet Dog Pacer
  4. APD Collapsible Crates – All Sizes
  5. Blue 9 Klimbs
  6. Cybertake Range
  7. Deluxe Heavy Duty Puppy Pens – All Sizes
  8. Deluxe Soft Dog Crates – All Sizes
  9. Demanet Bite Suits
  10. Dk Stainless Range
  11. Dog Crates (Sizes 24” to 48”)
  12. Dog Kennel Run & Accessories – All Sizes
  13. Elite K9 Bite Suits
  14. IGP Blinds – Redline K9 and Elite K9
  15. IGP Blinds- Mini Range
  16. Impact Crates – All Sizes
  17. K-9 BSD - BSD4 with HDPE Kit
  18. K-9 BSD 4 Ball Dropper
  19. K-9 BSD Ball Dropper
  20. K-9 BSD Reward Scent Box
  21. K-9 BSD Scent Detection Wall Kit
  22. K-9 BSD4 Ball Launcher
  23. K-9 BSD4 Launcher with Barrel
  24. K-9 BSD4A Adaptor for Ball Dropper
  25. Lenny's Kitchen Green Tripe Powder
  26. Lenny's Kitchen Health Booster Vitality & Immunity
  27. Lenny's Kitchen Natural Probiotic with Blue Antioxidant Boost
  28. Lenny's Kitchen Seven Mushroom – Immunity Blend
  29. Lenny's Kitchen Skin & Digestion Natural Support
  30. Lenny's Kitchen Triple Organ Blend Powder – Spleen, Liver, Kidney
  31. Lenny’s Kitchen Natural & Complete Muesli
  32. Orthopaedic Dog Beds for Collapsible Wire Crates – All Sizes
  33. Puppy Pens – All Sizes
  34. Replacement Plastic Crate Trays – All Sizes
  35. TNC Accessories
  36. TNC Crates – All Sizes
  37. TNC Whelping Box

 Returns Policy Impact

  • If items purchased using this free shipping offer are returned for an exchange, standard shipping costs for both the return and the resend of products will apply.
  • Shipping charges covered under the promotion will not apply to exchanged items.

General Terms

  • This offer is subject to change without notice.
  • K9 Pro reserves the right to modify or withdraw the offer at any time.
  • K9 Pro may exclude additional products from the promotion at its discretion. 

Pricing & GST

  • Australian Customers: All listed prices include GST.
  • International Customers: Prices are GST-exempt. Customers are responsible for any applicable import duties, taxes, or customs fees in their own country.