Educator Extra Long 1" Collar Contact Points
E-Collar Technologies range of quality accessories makes fitting and using remote training collars and anti-bark collars easy.
All E-Collar Technologies remote trainer and anti-bark collars come with additional short and long probes, but sometimes you need different style probes depending on your dogs neck sensitivty, coat type, size etc.
The Extra Long probes are ideal for larger dogs with heavy, thick coats (such as German Shepherd Dogs) where longer probes are required to make consistent contact with the dog's neck. If you find your dog isn't responding consistently to the stim from the bark collar or remote training collar, one of the most common reasons for this is that the probes are not making consistent contact - either the collar isn't fitted snug enough, or the probes are too short.
If you are unsure which contact point set will suit your use, email us at info@k9pro.com.au
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.