DK Stainless Single Bay Dog Crate

Our dog crates keep your pet/s secure during transit without compromising safety, comfort & style.

Laser cut from heavy-duty aluminium, precisely folded, riveted & assembled. Our dog crates are manufactured to handle the strongest & most energetic pets, yet are lightweight to be easily transported.

We've ensured travel is extra safe, with integrated ratchet strap tie-down points purposefully manufactured into each top corner of the crate.

Our crates can be easily moved, making them the perfect place for your pets to feel safe & comfortable at home, in your vehicle, in the workplace, or even on a camping trip.

Colour Options

• Raw Alumimimum Finish
• Black Powder Coated Pro Texture Finish

Note: Manufacturing lead times are approximately 4-6 weeks. This can vary.

Crates can be shipped to you or picked up in Yatala QLD. For a custoimised shipping rate please contact us at info@k9pro.com.au. If you place the order prior to confirming shipping costs we will contact you directly to confirm  costs prior to organising your crate build.

Disclaimer: DK Stainless products are made from high quality and durable materials, please ensure you handle and install the products as specified by DK Stainless. By purchasing this product you agree to indemnify DK Stainless for any damage or injury associated with the use or misuse of this product. 

Proudly manufactured in Brisbane, Australia.

IMPORTANT information regarding returns, warranties and shipping

RETURNS

FIRST - CONTACT US AT info@k9pro.com.au

All goods must be returned unused to DK stainless. Returned items that are damaged or soiled by improper installation or misuse may not be accepted and returned to the customer. 

To complete your return, we require a receipt or proof of purchase (i.e., Order Number, Order Confirmation etc.).

Shipping costs are non-refundable, and you will be responsible for any shipping costs incurred with returning your purchase.

If you are not satisfied with your purchase, you may return your goods within thirty (30) days of order confirmation. If thirty (30) days have passed since your purchase, we cannot offer any refunds or exchanges.

REFUND OR EXCHANGE

You will be notified on the approval status of your refund once the returned goods are received and inspected by our team.

If you are approved, you will be refunded the cost of the item excluding the original shipping costs, as all shipping costs are non-refundable.

Your refund will be processed and applied to your credit/debit card or original method of payment.

Our Returns and Shipping, and Product Warranty policies do not allow for exchanges as most of our items are custom and subject to our customers individual needs (i.e., Water Inlet Side etc.).

If you are intending on exchanging or swapping your purchased goods you are required to follow our returns and refunds processes detailed above in RETURNING YOUR PURCHASE and REFUNDS AND EXCHANGES.

FAULTY OR DAMAGED GOODS

Goods are deemed faulty if they are received damaged or have any manufacturing faults or defects.

Any faulty goods must be returned within one seven (7) days of delivery and will be either replaced or refunded. You will be notified once the returned goods are received and inspected by our team.

Any damages, faults, and defects caused by improper installation or misuse of products (including damages caused by pets or foreign objects) is not covered by our Returns and Shipping, and Product Warranty policies.

When returning your items, you must notify us and ensure there is a postal tracking number as we cannot be held liable for any items lost in transit.

SHIPPING COSTS

All shipping costs are non-refundable.

Any shipping costs incurred with RETURNING YOUR PURCHASE and REFUNDS AND EXCHANGES as outlined above within our Returns and Shipping and outside our Product Warranty policies are solely the customers responsibility. If you receive a refund, as outlined above in REFUNDS & EXCHANGES, you will be refunded the cost of the item minus the original shipping costs.

When returning your items, you must notify us and ensure there is a postal tracking number as we cannot be held liable for any items lost in transit. We encourage you to take photos of your items and packaging prior to any returns to avoid being held liable for any damages occurred in transit.

DK Stainless Pty Ltd. will not be liable for any delays in delivery or for failure to perform due to causes beyond the reasonable control by us, the Seller. This includes and is not limited to force majeure, acts of God, acts or omission from the Buyer, acts of civil or military authorities, fire, strikes, power surges or outages, epidemics, quarantine restrictions, floods, natural disasters, riots, wars, delays in transportation and postal networks, or the inability to obtain necessary labour, materials, or supplies.

In the rare event your parcel was "returned to sender" we will notify you by email, provide a reason why and provide a process to either reship or refund your order.

If you like us to resend your parcel, an additional shipping fee will be incurred, as all shipping costs are non-refundable.

Prior to any reshipping of any “returned to sender” goods, we will double check and confirm your postal address with you, the Buyer.

WARRANTIES

K9 Pro will follow DK Stainless' warranty terms and conditions

All products that are manufactured by DK Stainless, in stainless-steel are warranted against any manufacturing faults for ten (10) years from the date of purchase.

As we cannot guarantee there are not any debris or foreign objects in your individual water lines all other products that are not manufactured by us (i.e., all accessories – floats, stainless steel hose, brass elbow etc.) are only warranted against any manufacturing faults for four (4) months from the date of purchase.

Any damages caused by improper installation or misuse including damaged caused by pets or foreign objects will void the warranty.

Please note if your stainless-steel hose or float valve requires replacing after the four (4) months has passed, this will be at the expense of the customer and not DK Stainless Pty Ltd. 

Areas up to a 10km radius of salt water are generally considered at risk of salt-related air corrosion. Corrosion from saltwater and or salt/chlorine area (but not limited to)  from any coastline, or large bodies of salt/chlorine water (lakes, rivers, swimming pools or spas) environments is not covered by this warranty, this includes any products manufactured from stainless-steel SS304 or marine grade SS316.

Powder coating has a one (1) year adhesion guarantee. Wear and tear (i.e., scratches, scuffs, dents, chips etc.) are not covered by this.

DISCLAIMER

All Pet products are intended for animal use only.

Our products are manufactured from high quality and durable stainless-steel and aluminium materials. All accessories (i.e., stainless-steel braided hoses, brass hardware, adapters, plumbing and fixings etc.) have been carefully tested, selected, and approved for use with our products. We cannot guarantee any additional items or accessories purchased from other sellers.

Please ensure you handle and install the products as specified by DK Stainless Pty Ltd.

By purchasing our products, you agree to indemnify DK Stainless Pty Ltd. for any damages or injuries associated with any improper installations or misuses of our products.