d-ball UP Ball Launcher machine for dogs
The ball is fired from the device up to 3 m using a remote transmitter that works at a distance of up to 200 m.
If the throwing machine is fixed vertically with the included strap or supported by a metal support in an inclined position, the range can reach up to 6 m. The low profile of the d-ball UP (105 mm) allows for easy concealment.
The transmitter can control up to 4 throwing machines and can be combined with d-ball droppers. Suitable for training centres and home use.
PLEASE NOTE
THESE ARE A CUSTOM ORDER PRODUCT AND CAN TAKE 4 WEEKS TO ARRIVE
Features of the throwing machine
- ejection height - 3 m
- throwing distance in inclined or vertical position - 6 m
Package contents
- Transmitter
- Ball throwing machine
- Ball
- Lithium battery CR2 3V
- Alkaline AA 1.5V battery - 4 pcs
- Strap for hanging the throwing machine
- Pin for attaching the throwing machine to the ground - 2 pcs
- Metal support - for throwing the ball into the distance
- Instructional DVD
- Instructions and warranty card
Optional accessories
- Spare transmitter, d-ball UP and d-ball dropper
- Metal support - ball thrower
- Spare battery
- Spare balls
DogTrace products come with a 2 year warranty.
“In the event of a manufacturing defect, the company VNT electronics s.r.o. provides
a warranty for the product for a term of two years from the purchase.
The warranty does not cover the following items:
1. Batteries
2. Strap with eyes for hanging
3. Direct or indirect risks during product transport to the seller
4. Damage to the product due to user negligence or accident (e.g. mastication, breaking, impact, etc.) and intervention of unauthorized persons.
Warranty Terms and Conditions
1. The warranty period begins with the buyer's receipt of the goods. The condition for lodging a complaint at the seller is the submission of the confirmed warranty certificate or a proof of purchase. The full terms and conditions are available at: www.dogtrace.com.
2. The warranty provided does not apply to product defects that originated due to:
a) improper installation or failure to observe the instructions from the manufacturer's
manual.
b) improper use of the product.
c) inappropriate storage or care of the product.
d) unauthorized interference or repairs performed without the manufacturer's knowledge.
e) natural disaster or other inescapable event.
f) change of the goods made by the consumer if such a change results in damage or effect of the goods.
g) mechanical damage by the consumer.
h) other actions of the consumer that would conflict with these warranty conditions or instructions for use.
3. The warranty cannot be claimed unless the goods have been fully paid or if the goods are from clearance.
4. The complainant is required to prove the product defect, to allow the manufacturer to verify the eligibility of the product defects claim and to assess the extent of the defects. At the same time, he/she is obliged to hand over the product in a condition allowing the assessment of defects. The complainant is not authorized to repair the product by himself/herself or through a third party. Otherwise, he/she will lose entitlements arising from the manufacturer’s liability for product defects.
5. Consumer’s claims arising from the manufacturer’s liability for product defects are governed by general legal regulations. In the case of proven manufacturing defects, the manufacturer is obliged to replace the faulty product for faultless.
6. Goods submitted for reclamation must be properly cleaned. The complaints department is entitled to refuse the goods for the complaint procedure if the general hygiene principles are not observed.
7. If the product is sent for the complaint procedure by post or shipping company, it must be packed in a sufficient manner and secured against damage. For these purposes, we recommend keeping the original packaging (not a condition for receiving a complaint).
8. For shipping, choose the most convenient way and carrier with regard to delivery availability and speed. We are not liable for the loss of the goods that you ship.
9. Other rights and obligations of the manufacturer and the persons entitled to lodge a complaint are regulated by the relevant generally binding legal regulations of the Czech Republic.”
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.