Free Shipping Terms and Conditions


At K9 Pro we want to keep shipping costs down as low as we can, so we give our customers the opportunity to get FREE SHIPPING on orders over $199 or whenever we have discounted shipping specials!

The terms and conditions of our free shipping offers are:

Free shipping includes standard delivery by Australia Post. It excludes international orders and wholesale account orders. 

Items are not insured. Free Shipping is for standard post only. Express Post can be added at an extra charge.'


Shipping Time Frames


Orders are packed and shipped for a variety of sites - in store, drop shipped to you direct from the supplier or come from a central warehouse.


We endeavour to have all orders filled and shipped out within 1-3 business days. There can be additional days where there is a public holiday.


If there are any unexpected delays on getting your order to you,  our customer service team will be in touch via email to notify you of the delay and updated delivery timeframes.


Free shipping does not apply to large courier items including: Orders over a certain weight, agility tunnels, dog crates and exercise pens, dog beds, IPG blinds or jumps.